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Covid-19 safety procedures & ticket FAQs.

We’re so excited about putting on a great event for you to enjoy after what has been a tough year. However, there is no getting away from the fact that this is still very much an unique environment we’re operating in, so we want to be upfront with everything we’re doing to make sure we’re all as safe as we can possibly be. Keeping everyone safe is our absolute priority.

Safety procedures

We’re working with Bristol City Council and the licensing bodies to make sure we’re operating safely and within the guidelines as they’re released by the Government. These things include:

  • A full COVID-19 risk assessment on our event layout, experience design and operational plans so we can have a safe beer festival
  • Based on the above there will be strict capacities based on distancing guidelines
  • All staff, exhibitors and volunteers will have specific training in order to keep the environment safe
  • All staff, exhibitors and volunteers will make health declarations before entering the festival
  • There is very likely to be some staff in PPE such as door, glass handouts, some service areas and cleaning
  • We encourage people to bring PPE as they see fit to do themselves
  • Queuing and directional signage and increased stewards to ensure everything flows safely and at safe distances
  • Increased and rigorous cleaning and sanitizing throughout and between sessions, as well as more toilets and toilet attendants
  • There will be hand washing stations throughout and sanitizer for each service point
  • We will ensure we have everyone’s contact details for track and trace
  • Advance tickets only, and card payment only
  • Increased entry and exit points to avoid bottlenecks

We’ll keep this list updated and we’ll be sending everyone an email 2 days before the event begins to ensure everyone can enjoy the event safely

Not risking your ticket.

We want to make sure that you know if you buy a ticket and the worst happens that you will not lose your money.

What if a lockdown is reinstated and the event can’t happen?

If for whatever reason a second lockdown is implemented and the festival gets cancelled until 2021, your ticket will automatically roll on to BCBF 21 – June 11th & 12th 2021. You can also choose to use them in 2022 or at one of our festivals in London, Edinburgh or Birmingham, or as credit against tickets for Bigfoot festival.

What if I feel unsafe and don’t want to attend anymore?

If you feel uncomfortable with attending you will be able to transfer you ticket to a future event, as above. These requests must be made to [email protected] by Friday 27th August – two weeks prior to our opening session.

What if I feel ill or have to self-isolate?

If you are in any way feeling ill with symptoms of coronavirus or have been told to self isolate you must not, under any circumstances, come to the event. Under these circumstances, you will be able to claim a refund by refund by contacting us via our Contact Us form before the start of your session.

We’d hope that puts everyone’s mind at rest that buying a ticket means you’ll be able to come and enjoy a great festival with us later this year.